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The Fair Shake Guarantee™

Working with attorneys is infamously costly, but it's possible to pay fair and accessible prices for trademark services if attorneys are being paid for their legal expertise. Where lawyers can spend their valuable time working on clients' files rather than providing free legal advice, they can render their services for an affordable price. has highly trained, non-attorney sales staff who can answer general questions about the trademark process and other services offered by our business. If you require specific legal advice about your project, you may schedule a paid trademark attorney consult. You may also simply pay to begin work on your project, as legal advice from a trademark attorney is included as part of your order. However, it is not possible to speak with a trademark attorney for free until they have been hired for a matter.

We understand that paying for a legal service without first obtaining legal advice may seem risky - what if you pay for a trademark service, then discover it's not possible to move forward with your project? Don't worry. In the event that this situation arises, you will be protected by our Fair Shake Guarantee.™

Our guarantee ensures that you are entitled to a full refund of any unused legal fees if the trademark attorney assigned to your case advises it is not worthwhile to pursue your trademark project. The Fair Shake Guarantee™ applies to the following situation:


    •If the attorney can't represent you because of a conflict of interest, you are entitled to a full refund.

    •If your self-filed trademark application is problematic to the point that your attorney advises it would be imprudent or impossible to file reasonable legal argument with the USPTO, then you are entitled to a full refund.

    •If a trademark search makes it clear that your desired trademark is not available, you are entitled to a refund. You will only pay for the trademark search that you selected in your order.

The Fair Shake Guarantee™ is not a guarantee that your trademark will register - no attorney can truthfully and ethically make that promise, as a trademark application involves a legal proceeding that is frequently very subjective in nature. We strive to treat our customers fairly and provide dedicated, high-quality service for a reasonable price. Please reach out to us with any questions or concerns you may have about our policies.